Welcome to Afterard Support

Hello and welcome to the support page for Afterard, a strategy and narrative-driven game developed by Layrup. We're here to ensure you have the best gaming experience possible. Whether you're a seasoned player or new to the game, our support team is ready to assist you with any questions or issues you might have.

Contact Information

If you need to reach out to us directly, please don't hesitate to email us at hello@layrup.com. Our team is eager to help.

Frequently Asked Questions

General FAQs

Q: What is Afterard about?
A: Afterard is a decision-driven strategy game set in a sci-fi universe, where players manage a space colony through meaningful choices, tactical encounters, and evolving storylines. Every decision can have lasting consequences.

Q: Is Afterard free to play?
A: No. Afterard is a one-time purchase game. Once purchased, the full game is available with no additional costs.

Q: Are there any in-app purchases or subscriptions?
A: No. Afterard does not include in-app purchases, subscriptions, or ads. All content is available after the initial purchase.

Q: Can I play Afterard offline?
A: Afterard can be played offline after installation. Some features may require an internet connection for updates or support purposes.

Q: Does Afterard show ads?
A: No. Afterard is completely ad-free.

Payment & Billing FAQs

Q: How do I purchase Afterard?
A: Afterard can be purchased through the official app store where it is distributed. Payment is handled securely by the platform.

Q: I was charged incorrectly. What should I do?
A: If you notice any issues with your purchase, please contact hello@layrup.com with your transaction details, and we’ll help guide you through the resolution process.

Q: Are refunds available?
A: Refunds are subject to the policies of the platform where you purchased the game. Please refer to the relevant store’s refund policy for more information.

How to Get Help

  1. Identify the Issue: Gather as much information as possible about the problem.
  2. Check FAQs: Review the FAQs above to see if your question has already been answered.
  3. Contact Support: Email us at hello@layrup.com if you need further assistance.
  4. Provide Details: Include device information, game version, and a clear description of the issue to help us respond quickly.

Technical Support

If you experience technical issues such as crashes or performance problems:

  • Make sure your device meets the minimum system requirements.
  • Restart the game and your device.
  • Check for available updates for the game and your operating system.

If the issue continues, please contact us at hello@layrup.com with detailed information about the problem.

Response Time Expectations

We aim to respond to all support requests within 24 hours. Response times may vary during weekends or holidays, but we’re committed to helping you as quickly as possible.

Thank you for playing Afterard. We hope you enjoy shaping the future of your colony.